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Client Testimonials

What Our Clients Are Saying

Matt and his crew were wonderful to work with–polite, accommodating, and excellent communicators. The job turned out to be more complicated than expected because hornets had decided to take up residence, and these guys couldn’t have been more helpful and unflappable (not to mention brave!). I would definitely use this company again.

Angies List Review

09/30/19

The crew came in and did a great job. They got the old roofing material off and cleaned up the area neatly in one day. The rest of the job was done over two or three days, if I remember correctly. A year later when we had a bit of storm damage from Hurricane Sandy, James came back to repair it. he was very responsive, courteous and easy to work with, and he stands behind his work. I highly recommend him. Annemarie T.

Framingham, MA

I would highly recommend Connell Roofing! At a previous residence, they replaced our roof and gutter system, and at our new house they repaired our copper gutters and downspouts, removed ice dams and shoveled snow off our roof. They are always so professional and responsive to our needs. I value the relationship and trust we’ve developed with Connell Roofing and wouldn’t go anywhere else! Carrie L.

Holliston, MA

Roofing Service

New roof, new skylights, soffit vents, chimney flashing, water shield; old roof stripped, plywood sheathing replaced on front side of roof.

Lowest of four estimates. No high pressure. Salesperson congenial and very responsive to text and phone call questions. Used high quality materials with lifetime warranty on roof. Job took less than two days. Work quality appears excellent. Cleaned up after first day and excellent clean up after job completion. Project manager on site for inspection at job completion. Salesperson and owner both called to check on job satisfaction. Had a question on solar powered skylight operation and owner stopped by same day to help. Final pricing came in as estimated.

From start to finish this company did a fantastic job, they replaced my roof in just one day, everything we asked for was done correctly. When I asked the foreman to come back to check a spot on the roof he came out in two days and went up and showed me photos of what I saw, which turned out to be nothing at all. The price was higher than others but I had good recommendation from a previous client and I think I got what I paid for. Eric P.

Replace roof, vinyl siding and gutters

Picked the right company. I spent a little time collecting quotes and meeting with roofers to help me choose the right company to install a new roof, vinyl siding and gutters. This was a huge expense for me and I wanted to make sure I would get the best value and a company I could trust. Well I can honestly say Connell Roofing delivered on all counts. Crew was efficient and professional. They continually sought out my feedback to make sure I was satisfied with the way the job was progressing. Crew noticed the rubber roof over my enclosed porch was failing and would need replacement in a few years. Ben gave me a great deal making the decision to replace an easy choice, saving me money and eliminating a future headache. They even replaced several exterior lighting fixtures at no additional cost. Ben has called several times to make sure there are no unforeseen issues. So far so good. I feel confident they will stand behind their work and trust they will be here if I need them.

The Connell crew arrived on time and worked diligently to strip the roofing shingles off of the house and our garage. The young men were professional, hard-working and respectful. And we thought that the shed roof was included in our contract–we did not receive a copy of the contract before work began because of an e-mail error. Connell Roofing honored our voice message in which I had asked for the shed to be included in the estimate; we very much appreciated that and the next time I sign a contract, I will make sure that I have a copy of the contract in order to review it before the work begins. That was my fault and it will not happen again. I can recommend Connell Roofing as reliable, honest and professional.

Lowest of four estimates. No high pressure. Salesperson congenial and very responsive to text and phone call questions. Used high quality materials with lifetime warranty on roof. Job took less than two days. Work quality appears excellent. Cleaned up after first day and excellent clean up after job completion. Project manager on site for inspection at job completion. Salesperson and owner both called to check on job satisfaction. Had a question on solar powered skylight operation and owner stopped by same day to help. Final pricing came in as estimated.

Angies List Review

New roof, new skylights, soffit vents, chimney flashing, water shield; old roof stripped, plywood sheathing replaced on front side of roof.

I want to thank you not only for your fine work, but also for your cooperation with and consideration of the residents…..The men in your crew were all very polite and helpful. Although the project required some adjustment in the daily routine of the owners, their inconveniences was kept to a minimum, due to your efforts. I look forward to working with you in the future. Daivd D.

Needham, MA

They did an excellent job. They were professional and the owner was here every morning to supervise. He then came back every night to check up as well. Towards the end of the job he walked the property with me to make sure everything was done property. Shirley K.

Needham, MA

I recently had a very positive experience with Connell Roofing. They have someone in their office during business hours so I could usually speak with someone when I called. Chris came and gave me a timely, thorough estimate. The people in the office were helpful getting the permit and keeping me posted. Zach was the project manager and had his crew complete the job in one day and cleaned everything up perfectly. They were easy to work with, friendly, efficient, and clean. I also believe their work is good (but it will take time to know that for sure!). I highly recommend them. Stefanie A.

Wellesley, MA

Roofing Service

We had our Garrison Colonial roof, garage roof and shed roof replaced.

The Connell crew arrived on time and worked diligently to strip the roofing shingles off of the house and our garage. The young men were professional, hard-working and respectful. And we thought that the shed roof was included in our contract–we did not receive a copy of the contract before work began because of an e-mail error. Connell Roofing honored our voice message in which I had asked for the shed to be included in the estimate; we very much appreciated that and the next time I sign a contract, I will make sure that I have a copy of the contract in order to review it before the work begins. That was my fault and it will not happen again. I can recommend Connell Roofing as reliable, honest and professional.

Just had my roof replaced by Connell Roofing. Very happy with their work. Gutters were taken down, roof was done in one day, gutters were then re-installed. Everything was done promptly and professionally. Most importantly, I was very comfortable with the advice I was given regarding my roofing needs. And there was no nickel-and-diming for a few little extras I asked them to do. Honest, straight forward and didn’t get the feeling I was being handled. I recommend Connell. They will take care of you. Lou T.

Holliston, MA

Connell Home Improvements does one hell of a job fixing any problems relating to your roof/siding/or really anything. I have called him numerous times to do either small or large repairs on my home and each time the business owner promptly arrives at my house exactly when he told me he would and gives me a fair price. I have had other companies do repairs before but none have seemed to have been of the same level of quality as Connell. Call them, you won’t be disappointed. You will get something fixed the right way for a fair price instead of having a different company Mickey Mouse it and up charge you. Camden H.

Holliston, MA

My neighbor has told me how pleased she has always been with you and your work – and now I know for myself it’s all true! Jane R.

Dover, MA

Connell Home Improvements is an all-around great company. I called them for some work on my roof and was not disappointed. Great quality and professional work! I have since contacted them for a siding job and I am looking forward to hiring them again. Sarah F.

Holliston, MA

He was very responsive and the only one that would call back. He was very reasonable about pricing. He has done good work for us before so I am very excited to use him. Deborah A.

Needham, MA

Could not have been happier with the customer service and final result of the windows put into my home. Ben and his team replaced 33 windows in my home and finished the work in 2.5 days. They left the house spotless and kept me up to date on the work every step of the way. They even offered to come back after the inspection to pull the stickers off of the windows. Will use them again the moment I have another roofing, siding or home maintenance need! John H.

Dedham, MA

Replaced flashing, siding on dormers

Ben, Eric and the team did a great job and communicated with me every step of the way when replacing everything around my dormers.

Gutter Repair Service

Connell replaced our aging roof, installed soffits and new gutters – all done under challenging weather conditions.

The work went as smoothly as possible under wintry conditions. We always knew when the crew was coming and what they would be doing. The final result exceeds our expectations.

Came home and found a small puddle on my daughter’s bed…oh no…the roof was leaking. I was so pleased by the job Connell roofing did, I hired them a second time to put a new roof on my new home. They are very easy to work with and they clean up after taking off the new roof and putting a new roof on. Gail S.

Belmont, MA

Gutter Repair Service

Replaced roofs at our condo complex which included one Victorian and two townhouse roofs (essentially 3 single family roofs) with premium grade architectural shingles, sealed four chimneys, replaced/repaired all roof/bath/laundry vents, and fixed gutter issues discovered after cleaning.

Great! Really responsive to requests and input from all unit owners. Completed agreed work in 3 days despite unseasonably c

old weather. Multiple updates per day during and before project on timeline and status.

Picked the right company. I spent a little time collecting quotes and meeting with roofers to help me choose the right company to install a new roof, vinyl siding and gutters. This was a huge expense for me and I wanted to make sure I would get the best value and a company I could trust. Well I can honestly say Connell Roofing delivered on all counts. Crew was efficient and professional. They continually sought out my feedback to make sure I was satisfied with the way the job was progressing. Crew noticed the rubber roof over my enclosed porch was failing and would need replacement in a few years. Ben gave me a great deal making the decision to replace an easy choice, saving me money and eliminating a future headache. They even replaced several exterior lighting fixtures at no additional cost. Ben has called several times to make sure there are no unforeseen issues. So far so good. I feel confident they will stand behind their work and trust they will be here if I need them.

Angies List Review