The process started with me calling., I was thrilled to have a knowledgeable person answer that knew something about the roofing business. She committed to having a sales person call me with in two days. I was thrilled to have Chris Kent call me back that same day. Chris was very patient with my questions about ventilation . He was not annoyed when I had him come out to the house a couple of times to explain the alternatives.
We scheduled two days to get the job done and due to weather it had to be moved twice. They were great with communicating the changes.
Finally , the day arrived and the crew showed up and was very efficient and clean. Zack was the production manager and he was there all day to answer all of my questions. There was rain scheduled the next day, so they had a crew and a half show up and they got the two day job done in one day. The next day Curtis and Mark came out and finished cleaning up and installing the soffit vents. They did a great job despite having to battle with some yellow jackets.
Later that day Zack came back out and created a short punch list and explained the life time warranty on the roof and explained that they will drive by after storms and check the roof to see if repairs need to be made.
I made a great call going with these guys and glad to know they will be looking at my roof for years to come.
I would recommend them for any work that you need to have done.
Matt and his crew were wonderful to work with–polite, accommodating, and excellent communicators. The job turned out to be more complicated than expected because hornets had decided to take up residence, and these guys couldn’t have been more helpful and unflappable (not to mention brave!). I would definitely use this company again.